Information We Collect
We may collect various types of information to enhance your experience at our hotel and casino. This includes reservation and stay preferences, such as room type and special requests. We also gather account information, which may include your name, contact details, and preferences. Additionally, we collect device information to improve our services and ensure compatibility with your devices. On-site service interactions, such as dining or entertainment preferences, and gameplay interactions may also be recorded to personalize your experience.
How We Use Your Information
Your information is utilized to deliver hospitality services tailored to your needs. We may use your data to manage reservations, provide customer support, and enhance your stay. Additionally, we ensure safety and fair play within our casino operations by monitoring gameplay interactions. Personalizing your experience is a priority, and your preferences help us create a more enjoyable environment during your visit.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve site functionality. You may choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our site. We do not use cookies to collect personally identifiable information without your consent.
Data Protection
We take data protection seriously and implement appropriate measures to safeguard your information. Access to your personal data is restricted to authorized personnel only. We regularly review our security practices to ensure your information is protected against unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission over the internet is completely secure.
Third-Party Service Providers
We may share your information with limited third-party service providers to assist us in delivering our services. This includes analytics and security providers who help us understand site usage and protect against fraud. We do not sell your personal information to third parties. Any third-party service providers are required to maintain the confidentiality of your information and use it only for the purposes for which it was shared.
Your Rights
You have rights regarding your personal information. You may request access to the information we hold about you, and you can ask for corrections if your data is inaccurate. Additionally, you have the right to request deletion of your personal data, subject to certain legal obligations. To exercise these rights, please contact us at [email protected].
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website. We encourage you to review this disclosure periodically to stay informed about how we are protecting your information.